Shipping policy

- Italy FREE Shipping
- Europe Standard Shipping
from € 0.00 to € 119.00 = € 9.99
- Europe FREE Shipping
from € 120.00 and up
- Rest of the world € 19.99

- Gift Card free of shipping costs


Shipping times range from 2 to 4 working days for standard delivery.

1 . For security reasons, the Products purchased on the Site will be delivered to the address registered at check-out, unless otherwise indicated by the Customer and at the time of delivery the signature of the Customer or a delegate older than 18 years will be required. deliveries will be made to post office boxes.
2. For each order placed on the Site, MGM Preziosi s.r.l. issues a receipt for the Products shipped, sending it by e-mail or post to the holder of the order, in accordance with the D.P.R. 445/2000 and of Legislative Decree 52/2004. For the issue of the receipt, the information provided by the Customer at the time of the order is valid. No change in the receipt will be possible after its issue.
3. Delivery costs are charged to the customer and are clearly highlighted in the order form.
4. All purchases will be delivered by selected courier (hereinafter, "Courier") from Monday to Friday, excluding Saturdays, public holidays and local or national holidays. MGM Preziosi s.r.l. is not responsible for unforeseeable delays and / or attributable only to the Courier against whom the complaints of the particular case must be made. Shipping times range from 2 to 4 business days for standard delivery.
5. In any case, except in cases of force majeure or unforeseeable circumstances, in accordance with Article 61 of the Consumer Code, the Products will be delivered within a maximum period of 30 (thirty) days from the day following the conclusion of the contract, except MGM Preziosi srl does not communicate within the same term or by the deadline agreed for delivery, including by e-mail, the impossibility of delivering the Products ordered following the unavailability, even temporary, of the Products. In the event of such communication, MGM Preziosi s.r.l. will refund any sums already paid by the customer for the payment of the supply.
6. In the event that, following the communication from MGM Preziosi s.r.l. of a delay in the delivery date, the Customer wishes to cancel the order, any amount already paid by the Customer will be refunded as soon as possible, and in any case no later than 30 (thirty) days from the date of receipt by MGM Preziosi s.r.l. of the communication of cancellation of the order except for customized Products.
7. For the delivery of the Products, the presence of the Customer or his representative must be present at the address indicated in the order. Upon delivery of the Products by the Courier, the Customer is required to check:
(i) that the number of packages delivered corresponds to what is indicated in the transport document (DDT);
(ii) that the packaging is intact, not damaged, nor wet or otherwise altered, even in the closing materials. Any damage to the packaging and / or the Product or the mismatch in the number of packages or indications must be immediately notified in writing on the Courier's proof of delivery. Once the Courier's document has been signed without the Customer having opposed any objection, the Customer will not be able to make any objection regarding the external characteristics of the delivered package.

CONFIRM SHIPPING AND DELIVERY
MGM Preziosi s.r.l. will send the Customer a confirmation e-mail once the Products have been shipped.

PACKAGING
The Products purchased on the Site are delivered with the institutional packaging "VIA CONDOTTI".